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Step-by-step AI and prompt writing; from zero to pro

Prompt writing is the skill that decides whether you turn AI into a first-class assistant or just a toy. In this guide, with no technical prerequisites, you will learn everything from the concept of a language model to professional techniques like few-shot and chain-of-thought with real business examples, and by the end you can write prompts that give precise, repeatable and reliable output.

F Filtor Team 2026 Reading time: 24 minutes Level: beginner to advanced

A few years ago, the ability to work with AI was considered a luxury, specialized skill. Today the tables have turned: someone who knows how to talk to language models properly gets several times more output per working hour, and their difference from others is not in “access to the tool” but in the quality of their prompt writing. AI is like a very smart but forgetful employee that works only as well as the precision of your instructions. If you ask vaguely, you get a vague answer; if you ask precisely and in a structured way, it delivers professional output.

This guide was written with one goal: that by the end you no longer work with AI “by chance.” We want to give you a framework so that, every time, you can confidently write a prompt that gives predictable, high-quality output — whether for content creation, customer responses or business process automation. If you also want a more complete picture of the fundamentals of models, we suggest reading, alongside this piece, the guide on how large language models work.

i Who is this article for?

For managers and business experts, content creators, support staff and anyone who wants professional results from AI — without needing programming knowledge. The examples are practical and directly applicable to your everyday work.

What is generative AI and why do prompts matter?

Generative AI refers to a category of models that, instead of merely classifying or predicting, produce new content: text, image, code, audio and video. At the heart of the text side of this family are large language models or LLMs; the engine behind tools like ChatGPT, Claude and Gemini. These models are trained on massive amounts of text and have learned to build the most probable and coherent continuation given the input.

Here the key point becomes clear: by default the model does not know exactly what you want. The only thing it has is the few sentences you wrote in the prompt. So the prompt is your only bridge to the model’s intelligence. Every ambiguity, every missing detail and every unspoken assumption directly hurts the output quality. This is why two people with access to the same model get completely different results.

This difference has direct economic value. A small business whose team knows how to work with AI properly can do a large part of content creation, initial customer responses and repetitive office work at high quality and in a fraction of the time. Prompt writing is no longer a “nice-to-have” skill; it has become a real competitive advantage that separates agile teams from slow ones. The good news is that this skill, unlike many technical abilities, can be learned in a few days.

Look at this simple comparison. Both requests have the same goal, but their results differ like night and day:

Vague request Weak
Write some text for Instagram about our product.
Structured request Professional
Role: social media copywriter. Write a 4-line Instagram caption for “Sardam specialty coffee.” Audience: young office workers. Tone: friendly and energizing. Include a hook in the first line, two product benefits and a call to action. Add three relevant hashtags too.

The difference is not in “effort to write”; it is in specifying expectations. The second request gave the model a role, audience, tone, structure and output format, and that is what turns the output from cliché text into usable content. This entire guide is really an expansion of this one idea.

How does a language model “think”?

To write good prompts you do not need to know the math of models, but knowing one simple principle changes everything: a language model does not know the truth; it knows the pattern. These models break text into small pieces called tokens and, at each step, guess the most probable next token based on all previous tokens. All their apparent “intelligence” comes from this probabilistic prediction, but at a massive scale.

Three important practical consequences come out of this reality that you will face throughout all your work:

When you put these three facts together, you reach a simple but powerful conclusion: the model is neither your enemy nor a magician; it is a tool that works exactly as well as the input it gets. Your job is not to “trick” the model or find magic words; your job is to state your request so clearly that no room is left for guessing. All the techniques that follow are really different ways of reaching this clarity.

! An important mental note

Treat the model like a newly hired expert who knows nothing about your business but learns fast. The more precise your initial briefing, the less you have to fix the output. This is exactly the difference between “chatting” and “prompt engineering.”

The context window, temperature and settings that change the output

The prompt is not your only lever. There are a few technical concepts that, if you know them, help you understand why the output sometimes changes and how to control it. You do not need to go into the math; this intuitive understanding is enough.

Context window

Each model has a specific capacity for “things it can consider at once”; this capacity is called the context window. The sum of your prompt, attached files and the whole conversation history must fit in this window. When a conversation gets very long, the early parts fall out of the model’s view and it may “forget” things you said at first. The practical solution is that in long conversations, re-summarize the key points every now and then and place important information close to the main instruction, not buried in bulky text.

! A practical note

Models usually pay more attention to information at the beginning and end of the prompt than in the middle. If you have a critical instruction, put it at the start or end of the prompt, not in the middle of a long text. This small trick raises the accuracy of executing important instructions.

Temperature: tuning creativity vs. precision

Many tools have a parameter called temperature that controls how “random” the output is. Low temperature means the model answers more conservatively and predictably; suitable for precise tasks like data extraction, factual answers and code. High temperature means the model becomes more creative and varied; better for brainstorming, idea generation and creative writing. If your output is too cliché or, conversely, too off-topic, adjusting the temperature might be exactly what you are missing.

Your goal Suggested temperature Why
data extraction, factual answers, code low consistency and precision matter more than variety
email and formal content medium a balance between coherence and being natural
ideation, slogans, creative writing high variety and creative spark are valuable

The important point is that in most simple chat interfaces, temperature is set to a balanced default value and you do not have direct access to it; but when you work with the model through an API — for example to build a bot — setting the right temperature is one of the key design decisions.

The anatomy of a professional prompt; six golden components

Every powerful prompt can be broken into six components. You do not always need all six, but the more of them you clarify, the more precise the output. Memorize this framework; it is the backbone of all prompt writing.

Component Its role Example
Role the identity the model should take on “You are a B2B sales consultant…”
Context background information about the work and business “Our product is a cloud accounting system…”
Task exactly what should be done “Write 5 sales follow-up emails…”
Constraint rules and things it should not do “Each email under 80 words, no exaggeration…”
Example a sample of the desired output (optional but strong) “Like this sample: …”
Format the exact structure of the output “Give the output as a Markdown table…”

When you put these six components together, a complete prompt looks like the sample below. Notice how we separated the sections with delimiters (titled lines) so the model never gets confused anywhere:

Complete prompt # Role
You are a senior customer support specialist with a calm, professional tone.

# Context
We are an online home-appliance store. A customer is complaining about a shipping delay.

# Task
Write an empathetic response that apologizes, clarifies the situation and offers a compensating solution.

# Constraints
- maximum 60 words
- no definite time promise
- formal but warm tone

# Output format
Only the message text, no extra explanation.
i The delimiter trick

Using clear titles like “# Role” and “# Task” or simple labels helps the model distinguish the different parts of the prompt. This especially raises output accuracy in long prompts and prevents the instruction from mixing with the data.

You do not need to write all six components every time; the key is to know which ones matter most for your task. For a simple informational question, just a clear task is enough. But the more creative or specialized the work, the more important the role and example become; and wherever the output is going to be used elsewhere or handed to a system, format and constraint become decisive. A simple way to practice is to start with a minimal prompt, see the output, and add only the components whose absence you really feel in the output. This way your prompt does not become needlessly long, nor do you leave anything out.

A step-by-step path to learning prompt writing

Learning prompt writing is not a jump, it is a path. If you practice these seven steps in order, within a few days you go from an average user to someone who knows why each output came out the way it did.

Ask clearly and specifically

Instead of “write something,” say exactly what, for whom, in what style and at what length. The first and biggest quality leap comes from right here.

Set a role

In one sentence tell the model who to be. “You are a contract lawyer” takes the output from generic to specialized and tunes the vocabulary and tone.

Give context

Put whatever the model needs to know to do the job right in the prompt: brand name, audience, constraints, even a sample of previous content. Not making the model guess means fewer errors.

Specify the output format

Table? List? JSON? Three options? If you do not state the output structure, the model decides on its own and it is usually not what you wanted.

Guide with examples

Put one or two samples of the desired output. The model learns the pattern of tone and structure from an example better than from any explanation. This is the few-shot technique.

Iterate and refine

Treat the first output as a starting point, not the end. Correct the course with precise feedback (“make it shorter,” “more formal tone”). A good prompt is usually the result of a few rounds of refinement.

Save the successful pattern

Keep any prompt that gave a good result in a file. Over time you build a personal library of ready templates that multiplies your output.

Hands-on workshop: building a great prompt in three rounds

The best way to understand these seven steps is to see them in action. Suppose you own a language school and want to write a welcome message for new registrants. Let us see how a weak prompt turns into a professional one over three rounds of refinement.

Round one — the raw starting point:

Round 1Write a welcome message for new language students.

The model delivers something generic and lifeless; because it knows neither the tone, nor the audience, nor the purpose of the message. Now we refine.

Round two — adding role, audience and tone:

Round 2Role: language school manager.
Write a welcome message for newly registered language students.
Tone: warm, hopeful and motivating. Audience: adults.

The output got better, but it still has no defined structure or length and does not invite a next action. Let us go one more round.

Round three — adding structure, constraint and a call to action:

Round 3 (final)Role: manager of the “ [name]” language school.
Write a welcome message for newly registered language students.
Tone: warm and motivating. Audience: adults.
Structure: a line of congratulations, two sentences about the path ahead, and an invitation to join the support group.
Constraint: under 70 words, no exaggerated slogans.
Format: only the message text, ready to send.

Now the model gives exactly what you wanted — usable, with no need for manual rewriting. The difference between round one and three is the same difference between “chatting with AI” and “prompt writing.” You can apply this three-step pattern — raw, enrich, structure — to almost any task.

i The habit of professionals

Professionals do not settle for the first output. They see each output as a “draft” and, with one or two precise instructions (“make it shorter,” “another version with a more formal tone”), bring it to the final result. This refinement loop is the most important skill you gain with practice.

Key prompt writing techniques

Once you have practiced the basics, it is time to enter the professionals’ toolbox. These techniques are rooted in scientific research and each is the best choice for a certain type of problem. Know them so you know when to use which.

1) Zero-shot / Few-shot prompting

In the zero-shot method you simply give the instruction, with no examples; great for simple, familiar tasks. In the few-shot method you put a few correct input-output examples in the prompt so the model learns the pattern. This idea comes from the foundational research “Language Models are Few-Shot Learners” (Brown et al., 2020) and is extremely effective when you need a precise, consistent tone or format.

Few-shot example: classifying a customer message Message: “My order hasn’t arrived” → Category: Shipping follow-up
Message: “How do I get an invoice?” → Category: Billing
Message: “The product was defective” → Category: Returns
Message: “When will size 42 be in stock?” → Category:

2) Chain-of-Thought

In reasoning, math and logic problems, if you ask the model to answer directly it is often wrong. But if you ask it to think step by step, accuracy rises dramatically. This discovery was presented in the famous paper “Chain-of-Thought Prompting Elicits Reasoning in Large Language Models” (Wei et al., 2022). Interestingly, the simplified version of it — adding the sentence “let’s think step by step” — is effective on its own too (Kojima et al., 2022).

i Practical use

Wherever a problem has several steps — calculating a tiered discount, analyzing a contract, choosing among options — add the sentence “before the final answer, write your reasoning step by step.” For a deeper study of how this approach differs from others, see prompt writing vs loop engineering.

3) Role prompting and persona

The simplest way to specialize the output is giving a clear role. “You are an SEO specialist” or “act like a strict editor” completely changes the vocabulary, depth and tone of the answer. The more specific the role, the more targeted the output.

4) Decomposition

Give big tasks to the model in pieces. Instead of “design a complete website,” first the structure, then the content of each page, then the call-to-action text. Each step builds on the previous one and quality control stays in your hands. This is the same principle at the base of building AI agents.

5) Self-critique

You can ask the model to critique and rewrite its own output: “review your answer for accuracy and tone and give a better version.” This internal feedback loop fixes many surface errors before they reach you. A stronger version of this idea is to first ask the model for several different answers and then pick or combine the best; an approach that raises result stability in reasoning problems.

6) Prompt chaining

Sometimes a big task cannot be solved with one good prompt; you must break it into several sequential prompts where each one’s output becomes the next one’s input. For example, to produce an article: the first prompt builds the structure and headings, the second writes text for each heading, and the third edits and unifies the whole text. This chain returns quality control to you at each link and prevents the messy outputs of “everything with one request.” This same logic is the basis of more advanced automated systems.

7) Negative constraints and output control

Sometimes saying “what not to do” is as important as saying “what to do.” Constraints like “do not use unnecessary jargon,” “give no extra explanation outside the table” or “do not guess prices” rein in the model’s behavior more precisely. These constraints are especially critical when the output must be handed to another system (for example JSON for a piece of software), because the smallest extra text can break the whole automated process.

Output formatting common

Explicitly say the output should be a table, JSON or list. For connecting to software, requesting valid JSON output is critical.

Setting tone and length simple

“Formal,” “friendly,” “under 100 words” — these small constraints have the biggest effect on the final feel of the text.

System prompt advanced

A fixed instruction that sets the model’s overall behavior across the whole conversation; the backbone of bots and automated assistants.

Knowledge injection (RAG) advanced

You put up-to-date or business-specific information inside the prompt so the model answers from your source instead of its memory.

If you want to think beyond a single prompt, to smart management of the whole context and the model’s memory, the concept of context engineering is your next step; something we cover more deeply in the loop engineering guide.

Ready-to-use prompt templates you can use today

Below are a few general templates where you just need to fill the blanks with your own information. Save these in your personal file so you do not start from scratch every time.

Content creation template

Template Role: content writer in [field].
Topic: [topic] for the audience [target audience].
Tone: [friendly/formal/educational] — length: [word count].
Structure: a hooked intro, [n] sections with headings, and a conclusion with a call to action.
Constraint: avoid cliché and exaggeration; short, fluent sentences.

Analysis and decision-making template

Template Role: [field] analyst.
Data/situation: [situation description].
Task: list the possible options, write the pros and cons of each,
then reason step by step and at the end give a final recommendation with a reason.
Format: a comparison table + one summary paragraph.

System prompt template for an automated responder

Template You are the support assistant of [brand name].
Always answer respectfully and briefly.
Use only the information given to you in this conversation;
if you do not know the answer, say so honestly and refer the user to [contact channel].
Never state a price or definite time you are not sure of.
! Important security warning

Never put sensitive information (password, API key, card number) in system prompts, and always add a safety constraint so the model resists malicious user instructions. The quality and security of the system prompt determines the behavior of your whole bot.

Which tool for which task? A brief look at the models

The common question everyone asks: “which AI should I actually use?” The short answer is that there is no “best” tool; there is a “right tool for this task.” Let us compare three widely used families at a glance. Note that this field changes quickly and models are constantly updated, so the final criterion is always testing on your own real work.

Model family Common strength Suitable for
ChatGPT (OpenAI) versatility, a broad ecosystem and plugins general tasks, content creation, programming
Claude (Anthropic) long texts, natural tone and precise instruction-following long-form writing, document analysis, precise assistants
Gemini (Google) integration with Google services and search tasks tied to data and the Google ecosystem

The important point is that prompt writing skill is tool-independent. The principles you learned in this article — role, context, task, format — work on all three families and on any new model that comes tomorrow. Instead of becoming dependent on one tool, invest in a skill that is valuable across all of them. To choose the right model for your own business, you can also get help from the AI readiness test.

Real business examples

Theory is valuable when it lands on real work. Let us look at three common scenarios and compare the difference between a weak and a strong prompt in each.

Scenario 1: replying to a negative customer review

Weak prompt ✗
Reply to this bad review: “The quality was terrible.”
Strong prompt ✓
Role: customer relations manager. Write a public reply to this review: “The quality was terrible.” Tone: calm, accountable, non-defensive. Structure: thank for the feedback, apologize, invite to follow up privately. Maximum 40 words.

Scenario 2: generating product descriptions for a store

A store with hundreds of products cannot write text for each one by hand. With a few-shot template and giving three good samples, the model can build consistent, high-quality descriptions for the rest of the products too — in the same brand tone. Just give each product’s technical features as context and keep the output format fixed.

Scenario 3: summarizing a meeting and extracting tasks

Practical prompt The text below is notes from a work meeting.
1) Summarize it in three sentences.
2) Write the list of decisions made.
3) Turn the tasks into a table of “Owner | Task | Deadline.”
If no deadline is mentioned, write “unspecified.”

--- meeting text ---
[meeting notes text]

This one prompt can turn half an hour of manual work into a few seconds. When you connect this kind of automation to your team’s everyday tools (like a team bot), its effect multiplies — something we address a little further on.

Scenario 4: building a content family from one source

A common mistake is producing content from scratch for each platform. The smarter approach is to give the model one core piece of content (for example this article or a video) and build a content family from it: a LinkedIn summary, an Instagram caption, a tweet thread, and newsletter email text — all in a consistent tone. By precisely specifying the format and audience of each output, you go from an hour of work to a few minutes and the brand message stays coherent across all channels.

Content-family prompt The text below is our core content. From it, build these outputs:
1) A professional LinkedIn post (under 120 words)
2) A friendly Instagram caption with 3 hashtags
3) Three standalone, hooked tweets
The tone of all outputs must be identical and match the “ [brand name]” brand.

--- core content ---
[source text]

7 common mistakes in prompt writing and their fix

Most bad outputs are rooted in a few repeated errors. If you know these, half your problems are solved right now.

✓ The golden rule

Before sending any important prompt, ask yourself: “if I gave this to a newcomer, could they do the job right without extra questions?” If the answer is no, there is still room for more information or clarity.

Tools and hands-on practice

To start you need no complex tool; the chat interface of common tools is enough. But to progress, take these few habits seriously:

If you want to see how AI can be used in your business, the Filtor AI solutions page and the business AI readiness test are a good starting point for assessing your current state.

Prompt writing for multimodal inputs (image and file)

Today’s models do not just read text; many of them can also process an image, a photo of a document, a table or a file. The principles of prompt writing are exactly the same here, only one layer is added: you must say what the model should do with that input. For example, instead of just uploading a photo of an invoice, write: “from this image, extract the total amount and the date and give it as a table.” The more precise the instruction about the image input, the more reliable the output.

This same capability has many business uses: reading and classifying receipts, auto-captioning product images, or extracting data from a photo of a handwritten form. The key to success is, again, a clear prompt that says exactly what information you want out of that input and in what format.

Prompt writing for bots and business automation

So far we have talked about “manual” prompt writing — where you chat with the model yourself. But the real power is unleashed when you connect this very skill to an automated system. Imagine a Telegram bot connected to a language model that answers your customers around the clock, classifies messages and resolves frequent questions without human intervention.

In such a system, the system prompt acts as the bot’s brain. The response quality, brand tone, behavioral boundaries and even the bot’s security all come out of that one carefully designed prompt. This is where prompt writing skill turns from an individual ability into a business asset.

Consider a concrete example: a store that receives dozens of repetitive messages daily — “is it in stock?”, “how do I order?”, “how much is shipping?”. If a bot is designed with a good system prompt, it can answer a large part of these messages around the clock without delay, and only refer complex cases to a human operator. The result is both greater customer satisfaction and freed-up team time for more valuable work. But all this result depends on one thing: a system prompt carefully designed to both answer precisely and resist misuse.

If you want to know how the architecture of these automated agents works, the piece agentic AI engineering and the concept of the MCP protocol for connecting tools to the model are the natural continuation of this path.

Want a smart bot for your business?

The Filtor team designs professional system prompts and builds AI-connected Telegram bots for automated responses and business automation.

The future of prompt writing and the concept of GEO

Prompt writing is an evolving field. As models get smarter, part of the past’s obsessive precision becomes less important, but the core stays: the clearer the input, the better the output. The focus is gradually moving from “single-prompt tricks” toward managing the whole context and designing multi-step flows.

A parallel shift has also happened on the search side. Now that a large part of people ask AI directly instead of Google, a concept called GEO or Generative Engine Optimization has become important: writing your content so language models choose and cite it as a credible source. This is exactly what we examine in detail in the dedicated guide to GEO and AI-generation SEO. Interestingly, prompt writing skill and understanding how models “think” are the shared foundation of both.

Understanding this link brings an important practical point: when you understand how the model reads information and chooses a source, you can better build content that is “understandable and citable” for AI — with direct answers to real questions, a clear structure, and precise, reliable information. In other words, the same principles that make a good prompt clear and unambiguous also make your content more readable to models. This alignment has turned prompt writing into a skill whose value goes beyond merely “talking to AI” and directly affects your brand’s visibility in the new world of search.

i Summed up in one sentence

Prompt writing is not merely “how to ask”; it is the skill of thinking clearly about what we really want — and that is what turns it from a temporary trick into a lasting skill for the years ahead.

If we summarize this whole path in one picture, it is this: generative AI is a superb but input-dependent tool; the prompt is that input; and good prompt writing means the ability to clarify exactly what we want through role, context, task, constraint, example and format. Techniques like few-shot and chain-of-thought are simply more specialized tools for reaching that clarity, and the gradual refinement loop is what stitches everything together. From here on, only one thing remains: practice. Every prompt you write is a chance to get better; and every output is feedback that shows the next path.

The final professional prompt checklist

Before sending any important prompt, review this list:

A prompt writing glossary

On the learning path you will encounter terms whose precise meaning makes the work easier. This short glossary is your quick reference:

Term Simple meaning
Prompt The instruction and text input you give the AI model.
Large language model (LLM) The AI engine that understands text and produces text.
Token The smallest piece of text the model processes; usually part of a word.
Context window The amount of text the model can consider at once.
Hallucination When the model confidently produces incorrect information.
zero-shot Giving an instruction with no examples.
few-shot Giving a few correct examples so the model learns the pattern.
chain-of-thought Making the model reason step by step for greater accuracy.
System prompt A fixed instruction that sets the model’s overall behavior across the whole conversation.
Temperature Tuning the degree of creativity and randomness of the output.
Context engineering The art of managing all the information the model has, beyond a single prompt.
GEO Optimizing content for visibility in the answers of generative engines and AI.

Frequently asked questions

What exactly is prompt writing?

Prompt writing is the skill of writing precise instructions and input for generative AI models to produce the desired output with the highest quality and fewest errors. A good prompt clearly defines the role, context, task, constraints and output format, and this very structure is the difference between a cliché answer and a professional output.

Do I need to know programming to learn prompt writing?

No. Basic prompt writing needs no programming knowledge and can be done entirely in everyday language. Technical knowledge is only needed when you want to connect AI to a bot, website or software via an API, which can also be done by a technical team.

What is the difference between few-shot and zero-shot?

In the zero-shot method you just give the instruction with no examples; suitable for simple tasks. In the few-shot method you put a few correct input/output examples in the prompt so the model learns the pattern. Few-shot usually gives better output for precise formatting, consistent tone and specialized tasks.

What does chain-of-thought mean?

It means asking the model to solve the problem step by step instead of giving the final answer directly. This technique, rooted in research by Wei et al. (2022), significantly raises answer accuracy on reasoning, math and logic problems. Just add a sentence like “reason step by step” to the prompt.

Why does AI sometimes give a wrong answer confidently?

Because language models produce the most probable continuation of the text and have no source of truth; that is why they may create incorrect but fluent information, called hallucination. By giving precise context, providing a source and asking for citation, this error can be reduced noticeably.

Can prompt writing be used for bots and automation?

Yes. By connecting a language model to a Telegram bot you can make automated customer responses, message classification and content creation smart. The quality of these systems depends directly on the quality of the designed system prompt. The Filtor team specializes in designing this kind of smart bot.

How long does it take to become professional at prompt writing?

You can learn the basics in a few days of serious practice. But real skill comes from repetition: the more prompts you write, compare outputs and save successful patterns, the faster you reach a level where you almost always get the desired output on the first or second try.

What is the difference between a system prompt and a regular prompt?

A regular prompt is the request you write in each message. A system prompt, however, is a fixed, top-level instruction that sets the model’s overall behavior across the whole conversation: role, tone, boundaries and rules. In building bots and automated assistants, the system prompt acts as the system’s brain and fixed personality.

Which AI is better for a given task?

Today’s large models all support common languages at a good level, but output quality depends more on the quality of your prompt than merely the choice of model. The best approach is to try one specific task on two or three models and compare the outputs; since this field changes quickly, the final criterion is always practical testing.

Sources

  1. Wei, J. et al. (2022). Chain-of-Thought Prompting Elicits Reasoning in Large Language Models. arXiv:2201.11903 — arxiv.org/abs/2201.11903
  2. Kojima, T. et al. (2022). Large Language Models are Zero-Shot Reasoners. arXiv:2205.11916 — arxiv.org/abs/2205.11916
  3. Brown, T. et al. (2020). Language Models are Few-Shot Learners. arXiv:2005.14165 — arxiv.org/abs/2005.14165
  4. Anthropic — Prompt engineering guide (official docs): docs.anthropic.com
  5. OpenAI — Prompt Engineering guide: platform.openai.com
  6. Google Cloud (Vertex AI) — Prompt design best practices: cloud.google.com
  7. Anthropic — Effective Context Engineering for AI Agents: anthropic.com
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Author: Filtor Team

Filtor focuses on building Telegram bots, web design and AI automation for businesses. This guide is based on the team’s practical experience designing smart assistants and system prompts.