Filtor values your privacy. This document explains what information we collect, how we use it, and what rights you have. We have tried to write everything simply, honestly, and without ambiguity.
Filtor only collects information that is necessary to provide our services. We do not collect any data beyond what is needed.
| Type | Details | Purpose |
|---|---|---|
| Contact Information | Name, phone number, email (if provided) | Project follow-up and communication |
| Business Information | Business type, needs, project details you share | Scoping and delivering your project |
| Technical Data | IP address, browser type, pages visited (anonymised) | Improving site performance |
| Messages | Content sent via contact form, Telegram, or email | Responding to your inquiry |
Important: Payment details (card numbers, PINs, etc.) are never collected through our website or bots. Payments go through third-party banking gateways to which we have no access.
Every piece of data we collect has a specific, defined purpose:
We do not use your data for targeted advertising, profiling, or selling to third parties.
We retain your information only as long as necessary to provide services and meet legal obligations. Project records are kept for a reasonable period for warranty and support purposes. You may request deletion of your data at any time by contacting us.
We take reasonable technical and organisational measures to protect your information from unauthorised access, disclosure, or loss. Our website uses HTTPS. Access to client information is restricted to team members who need it to deliver your project.
No online system can guarantee absolute security. If you have concerns about sensitive information, please contact us directly.
You have the right to:
To exercise any of these rights, contact us using the information in Section 11.
Our services are intended for businesses and adults. We do not knowingly collect personal information from individuals under 18 years of age. If you believe a minor has submitted information through our website, please contact us and we will promptly delete it.
Our website and bots may contain links to third-party websites (e.g. social media profiles, payment gateways). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. For significant changes, we will make reasonable efforts to notify active clients. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or want to exercise your rights, please contact us:
Filtor
✈️ @filtori on Telegram+98 912 287 4862 on WhatsApp
We aim to respond to all privacy-related requests within 5 business days.
